This Privacy Policy explains how NFLY LLC (“we,” “us,” “our,” “NFLY”) collects, uses, shares, and protects information in connection with NFLY’s services, systems, websites, and apps that refer or link to this Privacy Policy (our “Services”), including without limitation, the collection and processing of personal information in connection with bookings of services we provide. This Privacy Policy applies regardless of the type of device or other means you use to access our Services. NFLY reserves the right to change this Privacy Policy at any time by posting the updated Policy here along with the date on which the Policy was changed. If we make material changes to this Privacy Policy that affect the way we collect, use, and/or share your personal information, we will notify you by email.

NFLY creates a record for each booking that involves using the services it provides. When you book a service, we will collect and store information about your transaction. NFLY will also collect and store information about changes to your booking, including a cancellation or failure to complete the reservation. If you book travel for someone else, we may collect your billing information but may communicate with the passenger directly about their flight. If your booking includes emergency contact information, we may share personal information with your emergency contact or attempt to collect information about you from your emergency contact, as appropriate based on the nature of the emergency. In the event of a flight delay, cancellation, or other service disruption, we may use the contact information provided in your booking to notify you, and the individuals traveling on the same booking, about the disruption.

To the extent that the personal information we collect constitutes sensitive personal information under applicable law, including where such laws promote a substantial public interest, NFLY will collect and process this sensitive personal information within the limits provided by applicable law. Where required by law, NFLY will seek your specific consent before processing sensitive personal information. Some examples of this type of information include: · You have provided medical information to us while requesting specific assistance (such as the provision of wheelchair assistance) from us and/or an airport operator; · You have sought clearance from us to fly with a medical condition or device; · You have otherwise chosen to provide such information to us or it has been passed onto us by a third party such as the travel agent through which you made your booking. In addition, you may have requested services (such as a request for wheelchair assistance) which is not “sensitive personal information” but may imply or suggest your religion, health or other information. NFLY does not use such data to infer sensitive personal information about you.